Account Teams - Led by the National Account Managers, these teams develop strong long term relationships designed to understand customer cultures, environments, technical infrastructures, project requirements, corporate goals and objectives.
Project Engineering and Design - Engineers provide consultative services prior to project start by defining and documenting all technical specifications, processes, deployment partners qualifications and materials required.
Project Management - FSS's Project Managers provide a single point of contact for services throughout the life cycle of the project. Responsible for the business process, the managers define statements of work (SOW), challenges, deployment resource selection and qualifications, training, material purchasing, schedule, documentation, quality assurance and reporting requirements.
On-site Services - FSS provides on-site services and deployment utilizing a unique combination of carefully matched FSS employees and certified deployment partners. This pre-qualified team of field technicians represents Federated on projects thought out North America. This approach has proven to be extremely cost effective, providing superior coverage, quality and response times. |