As a premier provider of managed deployment solutions for the OEM, retail and financial service industries, FSS takes great pride in building and maintaining a satisfied customer base. Here’s how we do it:
- RELATIONSHIP - FSS teams led by national account managers develop long term relationships to understand customer cultures and corporate goals. By understanding where the customer is at and where he wants to go, FSS can help the customer reach his technology deployment goal.
- BALANCE - Utilizing a cost-effective balance of employees carefully matched with certified partners, FSS provides a full range of on-site services. With a multi-skilled work force of FSS national field technicians, deployment partners (union and non-union) and sales and support staff ... FSS is company enough, the best in breed, to get the job done correctly, on time and on budget.
- MANAGEMENT - FSS project managers provide a single point of contact throughout the life cycle of the project. Our dedicated managers define training, scheduling, statement of work, resource selection, material purchasing, reporting requirements and quality assurance. All key parameters are jointly discussed and agreed. Imagine ... it’s like the customer having an office at FSS!
- DOCUMENTATION - FSS engineers provide consultative service prior to project start by documenting processes, materials required, technical specifications and deployment partners’ qualifications. FSS sees the big picture before project implementation begins.
- EXPERIENCE - Approaching a decade of site preparation and system installation experience, FSS has become a premier technology deployment company. Chances are ... FSS has "been there and done that." Our technical experience provides major benefit to the customer, while costly trial and error is minimized.
- SPEED - With rapid deployment from FSS, customers receive a faster return on investment. Simply stated, that translates to profit!
- COMPETITIVENESS - FSS reduces cost and minimizes risk with proven multiple-site methodology, while providing a diversity in statement of work. Simply stated, that translates to competitive edge!
- EFFICIENCY - A single visit to the site means less impact to the site and financial savings for the client. Minimizing disruption to the business means higher morale and greater productivity.
- GUARANTEES - FSS will provide fixed pricing for national implementation. All work is guaranteed to be free of defect, and minimally, you will receive a one-year warranty on labor. Not only does FSS advise precisely when and how much ... but also the whole package is wrapped in tight guarantees.
- ROI - FSS's flexible delivery option provides scalability to ramp up and quickly complete deployment with a consistent outcome nationwide. Predictability and cross-country standardization allow the customer to replicate his successful business model. Here, there and everywhere ... that translates to more ROI.
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